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FREQUENTLY ASKED QUESTIONS |
What deposits are
required? If
you are booking a wedding a deposit of 25% of the projected contract price
is required upon signing. A second deposit of 25% will be required half
way between the booking date and the date of the event. All deposits will
be applied to the contract balance, which is due 14 days prior to your
event.
All other
events require a deposit of 50% of the projected contract price upon signing.
However to hold your charter date while your contract is being prepared,
a nonrefundable deposit of $500.00 (which is part of your 50% deposit)
is required. All deposits will be applied to the contract balance, which
is due 14 days prior to your event even though the contract deposit may
be financed at no interest. All moneys must be paid 14 days prior to your
event.
When is final payment
due? Your
final payment is due in our office 14 days prior to date of your event,
which includes any changes in your final guest count. Should your guest
count increase after the 14-day cutoff, a surcharge of 10% of that increase
will apply. The increased contract amount and the surcharge will be due
prior to boarding. If your guest count decreases after the 14-day cutoff
then no adjustments will be made to the contract price.
Can I change the
guest count? Your
guest count may be changed at any time up to 14 days prior to your event
at that time that count will become your guaranteed guest count and all
charges associated with that count will be a adjusted. We understand that
at times additional guests may arrive at the last minute. In this case
all additional guests would have to be paid for in full prior to departure.
After the 14 days, the guaranteed guest count cannot be decreased.
What sales tax
and services charges can be expected? A
sales tax of 8.25% and a service charge of 18% will be applied to the final
contract price including any additional services or guest count changes
that may be added prior to the charter. This includes items ordered during
the charter and all bar tabs.
What are your boarding
and unloading requirements? Guest
boarding will begin 15 minutes prior to your departure time.The only exceptions
will be for weddings, whereas brides will be allowed to board 30 minutes
prior to guest boarding to accommodate the brides entry to the onboard
changing area. In the event we have another charter after your
event the Captain may at his discretion return to the dock 15 minutes
prior to the end of your charter. All guests must unload within 20 minutes
after docking. If all guests have not unloaded within the 20 minutes provided,
a charge of $200 will apply and an additional $200 will be charged every
15 minutes thereafter.
What are your cruising
times? All
Charters require a 3-hour minimum except on Friday, Saturday and Holiday
evenings, which require a 4-hr. minimum. All early charters must return
before 4 PM and evening charters start after 6 PM.
Can additional
services be requested during cruise? Any
services that are requested while on charter (i.e. extra cruising time,
bar tabs or extra food) are payable at the end of the charter and are subject
to the sales tax of 8.25% and a service charge of 18%.
What happens if
the weather is bad? As
much as we would like to, we can't control the weather; however, our yachts
are fully enclosed on the lower deck and 3/4 of the upper deck. Also, our
yachts have been designed for Houston weather! With approximately 300,000
btu's of air conditioning / heating, we definitely can put a chill in the
Houston heat.
What are your cruising routes?
Be
assured our first priority is the comfort of our guests and because of
our unique location we have the choice of cruising Galveston Bay or Clear
Lake. So, if the weather should turn Galveston Bay to rough for comfortable
cruising, we will cruise in Clear Lake until the bay calms down.
Can I bring my own DJ or
Photographer Yes
you can, however any outside service persons that you hire must prior to
your charter, (1) be approved by our company (in writing), (2) provide
us a copy of their insurance naming our company as additional insured,
(3) the charterer must assume any and all responsibility for their actions
and safety while on board and a $100 fee will be charged for each outside
vendor. Also cancellations of our DJ or Photographer less than 60 days
prior to your event will have a $150.00 cancellation charge.
Can I change our
food order and what is the cut-off? Its
been said that our food and service is equal to the best of the restaurants
in Houston! So to insure quality, it's a must that all food orders be in
and complete 14 days prior to your event (food orders may change anytime
prior to the 14-day cutoff). Should your food order increase after the
14-day cutoff, a surcharge of 10% of that increase will apply. The increased
contract amount and the surcharge will be due prior to boarding. After
the 14-day cutoff the food orders cannot be decreased.
Yacht Decorations All
of our yachts are tastefully decorated and will change with the seasons
of the year. If you have a theme you would like to have us provid it may
be at an extra cost so please ask us to provide you with a quote. Most
all decorations are one of a kind and are the property of Majestic ventures
Inc, we spend many hours obtaining and maintaining them for your pleasure
so please do not remove any decoration for souvenirs.
Wedding Decorations
Knowing
that many weddings are booked well in advanced and some decorations will
wear out over time, our wedding decorations will be continually changed
through out the year with more current syiles. If there are any specific
decorations that you have seen, and may require, please provide us with
that information in writing so we can get it included in your file.
All decorations
are subject to change without notice.
Can I expect any
pricing changes? Although
we try to maintain our charter rates and food pricing and your charter
pricing is guaranteed regardless of how far in advance you book your charter,
its always possible that our prices may change and on occasions we may
run specials which will not decrease your original contract price if the
special is lower. If, however, you increase the quantity or add additional
food prior to your event, the price that will be quoted for those changes
would be at the increased or decreased current pricing. Unchanged items
would not be affected.
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